Privacy Policy

On your device

The game stores records, Daily results, earned blooms, achievements, preferences, and local recovery copies so you can keep your progress. Local account identifiers keep different players’ saves separate. Sound and haptics stay on your device. Ordinary unfinished rounds are not restored after the app closes. The Greenhouse beta also stores experimental game history and unfinished Tending and Packet gardens locally so you can resume them. Those experimental records and saves do not sync to iCloud.

The app has no advertising, tracking, third-party analytics, or custom crash-reporting SDK. It does not request your contacts, location, microphone, or photo library. There is no separate 21Bloom account or developer-operated gameplay server.

Garden notes

Versions with Garden notes may fetch optional announcements from 21bloom.app while the menu is open. These requests do not include your game progress or an app-provided player identifier. Our website host receives the usual network information needed to serve the request, such as your IP address. Cached notes and dismissals stay on your device.

iCloud saves

When iCloud is available, the game sends completed progress to Apple’s iCloud key-value service: best records, Daily results, achievement progress, and lifetime and flower-species totals. The save also includes an app-scoped Game Center identifier when signed in, plus random identifiers used to combine progress without counting it twice.

This data supports saving, syncing, and keeping accounts separate. The app’s stored iCloud identity tokens remain local; it does not send them as part of your cloud save. Your Apple Account password is never available to 21Bloom.

Game Center

If you sign in to Game Center, the game sends scores and achievement progress to Apple and uses your app-scoped player identifier to select your saved profile. Game Center may show your nickname, scores, and achievements to other players according to its settings.

Apple’s developer tools also make leaderboard scores and associated player names available to Corey for managing rankings and addressing reported problems.

You can play without signing in to Game Center. You manage Game Center and iCloud through Apple’s device and account settings. Apple explains its handling of these services in its Game Center privacy information and Apple Account and iCloud privacy information.

Support, beta feedback and diagnostics

If you email for help, Corey receives your email address, message, and any attachments you choose to send. This information is used to answer your request and investigate reported problems.

TestFlight shares crash reports and beta diagnostics with the developer through Apple. If you send feedback, the developer receives your message, any screenshots and contact details you provide, and the app and device diagnostics Apple includes. These are used to investigate problems and fix the game. App Store crash reports are available through Apple when a player’s diagnostic-sharing settings allow it.

Corey downloads a specific report only when needed to investigate an issue. Reports can contain app and system details and a persistent device identifier, and may be connected with your support request. The game does not automatically export reports to a separate service. Support messages and diagnostics are not used for advertising or mailing lists, and raw reports are kept out of public bug reports.

Apple describes these features in its TestFlight privacy information. Please avoid including private information in screenshots or feedback.

This website

The public website serves static pages, images, and locally hosted fonts through Cloudflare. Its code does not add analytics scripts, advertising, cookies, a login, or contact forms. Cloudflare receives ordinary request information, such as your IP address and browser details, to deliver and protect the site.

Cloudflare’s handling of that information is described in its Privacy Policy. Links to Apple or other sites take you to services covered by their own policies.

Keeping and removing data

Saved progress remains available for continued play. The current beta does not include an in-game reset or delete-all control. Removing the app can remove local data, but does not by itself erase iCloud saves or Game Center records; synced progress can return when you reinstall.

Apple controls data held by its services. Use Apple’s account and service controls for the options available to you. The developer cannot read or delete your private iCloud save through a 21Bloom server.

Corey reviews retained support emails, attachments, and downloaded diagnostic reports monthly. Resolved material is deleted within 90 days after the issue is resolved, or sooner when no longer needed. Unresolved material is kept only while needed for an active investigation. Longer-lived engineering notes omit personal content and user, account, and device identifiers. You can request removal of developer-held support material using the email below. This process does not set the retention period for copies held by Apple or your email provider.

Questions and changes

Email privacy questions to bloom@unco.pw. During the beta, you can also use TestFlight’s Send Beta Feedback option. See Support for instructions. This page will be updated when the game’s data handling changes.